Electricity Ombudsman is an authority providing an effective, alternate, time-bound and cost-less route for resolving the problems of the Electricity Consumers. Any person affected by deficiency in electricity-related-service can approach the Ombudsman for redressal of grievances.
Before approaching the Ombudsman the Consumer should see that other remedies available are expired. The consumer has to approach the officials of the Distribution Companies and then the Consumer Grievance Redressal Forums (CGRF-constituted by the Distribution Companies) for redressal of their problems. If the grievances are not satisfactorily solved by these authorities he can make appeal to Ombudsman. In other words, the Electricity Ombudsman is an appellate authority. The electricity consumers inside the distribution licensed area of Rubber Park can submit the complaints in the Electricity Ombudsman in the below address.
Name of OMBUDSMAN : A. CHANDRAKUMARAN NAIR (ACK NAIR).
Address of OMBUDSMAN :
D.H. ROAD & FORESHORE ROAD JUNCTION,
NEAR GANDHI SQUARE,
ERNAKULAM, KERALA-682 016
PH: 0484 2346488, MOB: 8714356488